Hosting, Support & Maintenance
TRIAD provides a full-service hosting, support, and maintenance plan that saves money and streamlines the process of managing your website.
Key Features
- Website hosting with one of several highly-rated, industry-leading providers
- Server maintenance and security monitoring, with engineers on call 24/7
- Nightly backups of your entire website
- Security upgrades to your CMS software, modules, and plugins
- Non-security module updates, as requested
- Upgrades due to changes in technology or practices, when applicable
- Web editing support and instruction, via phone or email
- Troubleshooting web editor mishaps, and fixing when applicable
- Restoring website via a previous backup, as requested
The Benefits
We Keep Things Running
Websites, much like cars, need routine tune-ups and repairs to keep functioning properly. All CMS software needs periodic attention to make sure it is stable and secure. Whenever a security patch is released, we take care of it. When an upgrade is released that improves performance or eliminates bugs, we install it.
All changes are made safely on a separate development server, checked for compatibility, and then added to your live site. We then perform a thorough check to confirm that everything is running smoothly.
We’re Here to Support You
All of our clients have periodic questions about editing their websites. Whether you need help remembering how to add an image or learning how to re-organize your pages, we’ll walk you through it.
And we can fix your mistakes, too. For example, you're trying to add three new pages and you accidentally delete ten; we see this all the time. Regardless of the issue, just email or call and we'll find the best solution to fix the problem and get you back up and running.
No Need to Nickle & Dime
Overall, the plan allows us to serve you better and maintain your website more efficiently. No need to get the accountants involved and open a new job for quick requests, questions or mishaps. Just let us know and we’ll address it as fast as we can, without billing you hourly. And in case you missed it, awesome, top-notch hosting is included.
Contact Audrey Houseman to learn more and get started.